Don’t Answer That!
No one, let me restate that, NO LEGITIMATE COMPANY, is going to call you to tell you that your computer is broken. Companies like Microsoft, Norton Anti-Virus, or Dell; to name a few, do not call you. If you get a call like this, just hang up. DO NOT TALK TO THEM. DO NOT ANSWER ANY QUESTIONS. It is not worth your time to even say, “Not Interested” or “This is a scam”. They already know they are a scammer and you don’t need to prove to them that you know that. Just hang up the phone.